Shipping & Returns



Returns Policy

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

You may return most new, unopened items within 30 days of delivery for a full refund.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Please be assured that your items will ship out within 5 days of purchase.  We determine the most efficient shipping carrier for your order.  The carrier that may be used are: U.S. Postal Service(USPS), United Parcel Service(UPS), or FedEx.  Sorry but we cannot ship to P.O. Boxes.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.